Welcome to BooksIn.co.uk. These Terms of Service govern your access to and use of our website, https://booksin.co.uk, and the purchase of physical books and digital eBooks through our online store.
By using our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.
Nothing in these Terms limits or excludes your statutory rights under applicable UK consumer protection laws.
1. About Us
BooksIn.co.uk is an online bookstore offering a selection of physical books and digital eBooks to customers in the United Kingdom.
Website: https://booksin.co.uk
Business Address: 1 Prewett St, Redcliffe, Bristol BS1 6PB, United Kingdom
Contact Email: info@booksin.co.uk
2. Use of Our Website
By accessing or using BooksIn.co.uk, you agree to:
- Provide accurate and complete information when placing orders.
- Use our website only for lawful purposes.
- Refrain from fraudulent, misleading or unauthorised activities.
- Respect all intellectual property rights associated with our website and products.
- Avoid interfering with the security, operation or functionality of our website.
We reserve the right to restrict access to our website where necessary to prevent misuse or unlawful activity.
3. Products and Availability
BooksIn.co.uk sells physical books and digital eBooks.
We make reasonable efforts to ensure that product descriptions, images, prices and availability information are accurate.
However, product availability may change without notice.
If an item becomes unavailable after you place an order, we will notify you and offer an appropriate resolution, including a refund where applicable.
We reserve the right to correct genuine pricing or product-description errors. If an error affects an order that has not yet been accepted, we may contact you to confirm whether you wish to proceed at the corrected price.
4. Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
You will receive an order acknowledgement or confirmation after completing checkout.
A contract is formed when we accept your order, as communicated in our order confirmation or other acceptance notice.
We may decline or cancel an order for legitimate reasons, including product unavailability, payment failure or suspected fraudulent activity.
If we cancel an order after receiving payment, we will issue a refund of the amount paid for the cancelled items.
5. Pricing and Payments
All prices displayed on BooksIn.co.uk are shown in British Pounds Sterling (GBP £) unless otherwise stated.
Payment must be completed successfully before orders are processed.
We accept the payment methods displayed during checkout.
All applicable taxes and charges will be disclosed before you confirm your order.
For further information, please refer to our Billing & Payment Policy.
6. Shipping and Delivery
We offer FREE standard shipping on all physical book orders to eligible addresses within the United Kingdom.
Our shipping terms are:
- Shipping Method: Standard Shipping
- Shipping Cost: FREE
- Estimated Delivery Time: 4–8 business days
- Minimum Order Value: None
Business days are Monday to Friday, excluding UK bank holidays.
Delivery times are estimates and may occasionally be affected by courier delays, adverse weather conditions or other circumstances beyond our control.
Your statutory rights relating to delivery remain unaffected.
For more information, please review our Shipping & Delivery Policy.
7. eBook Purchases and Digital Delivery
All eBooks purchased through BooksIn.co.uk are supplied digitally.
Once payment has been successfully processed, purchased eBooks are made available for instant digital access or download.
No physical product will be shipped for eBook purchases.
Customers are responsible for ensuring that their devices and software support the relevant eBook format, where compatibility requirements have been disclosed before purchase.
8. eBook Refunds and Cancellations
All eBook purchases are generally final and non-refundable once the order is completed and digital delivery has begun,
For immediate digital delivery during the statutory cancellation period, customers must expressly consent to digital supply beginning and acknowledge that they will lose their 14-day cancellation right once supply begins. The required confirmation must also be provided.
Where these legal requirements have been satisfied, we do not offer change-of-mind refunds after digital delivery has started.
For further information, please review our Returns & Refunds Policy.
9. Returns and Refunds for Physical Books
Customers purchasing physical books online generally have the right to cancel their order within 14 days of receiving the goods, subject to applicable legal exceptions.
After notifying us of cancellation, customers have a further 14 days to return the books.
For change-of-mind returns, customers may be responsible for return postage where this was disclosed before purchase.
If a physical book is faulty, damaged or not as described, customers are entitled to the remedies provided by UK consumer law.
Please refer to our Returns & Refunds Policy for more details.
10. Intellectual Property Rights
All website content, including text, graphics, logos, designs and other materials owned by BooksIn.co.uk or its licensors, is protected by applicable intellectual property laws.
Books and eBooks sold through our website may also be protected by copyright and other intellectual property rights belonging to their respective authors, publishers and rights holders.
Customers must respect these rights and may not unlawfully reproduce, distribute or commercially exploit copyrighted content.
11. eBook Usage and Licensing
Unless otherwise stated, purchased eBooks are provided for personal, non-commercial use in accordance with any applicable licence terms.
Purchasing an eBook does not transfer copyright ownership to the customer.
Customers must not:
- Unlawfully reproduce or redistribute eBook files.
- Upload copyrighted eBooks to unauthorised sharing platforms.
- Sell or commercially distribute eBook copies without permission.
- Remove or bypass digital rights management protections unlawfully.
Any additional restrictions or compatibility requirements will be disclosed where applicable.
12. Customer Responsibilities
Customers agree to provide accurate contact, billing and shipping information when placing orders.
Customers are responsible for reviewing their orders before completing checkout.
If you discover an error in your order details, please contact us as soon as possible.
We cannot guarantee that an order can be amended after processing or dispatch, but this does not affect your statutory rights.
13. Website Availability
We aim to keep BooksIn.co.uk accessible and functioning correctly.
However, we cannot guarantee uninterrupted website availability.
Temporary interruptions may occur due to maintenance, technical issues, security updates or circumstances beyond our reasonable control.
We may update, improve or modify website features from time to time.
14. Third-Party Services
Our website may use third-party services for payment processing, shipping, digital delivery or other operational purposes.
These providers may have their own terms and privacy policies.
BooksIn.co.uk remains responsible for its obligations to customers under applicable consumer law.
15. Limitation of Liability
We do not exclude or limit liability where doing so would be unlawful.
Nothing in these Terms excludes or restricts liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any statutory consumer rights that cannot legally be excluded.
Subject to these protections, we are not responsible for losses arising from circumstances beyond our reasonable control where permitted by law.
16. Privacy and Data Protection
We respect your privacy and are committed to handling personal information responsibly.
Personal data collected through our website will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.
Please review our Privacy Policy for information about how we collect, use, store and protect your personal information.
17. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business operations, website functionality or legal requirements.
Any updated Terms will be published on this page with a revised date.
Changes will not retrospectively remove rights or alter contractual obligations relating to orders already accepted without a lawful basis.
18. Contact Information
If you have any questions regarding these Terms of Service, your order or our products, please contact us.
Website: https://booksin.co.uk
Email: info@booksin.co.uk
Business Address: 1 Prewett St, Redcliffe, Bristol BS1 6PB, United Kingdom
We aim to respond to all customer enquiries as quickly as possible.